Privacy Policy – Excellence in Law

Privacy Policy Overview

Your trust and privacy are important to us at The Noubs. As a full-service online law firm and international practitioners known for our excellence in legal practice, data protection and privacy is our priority when it comes to our clients. Our Privacy Policy sets out in detail how The Noubs collects, uses, discloses, and maintains the personal information of those who interact with our website, legal services, and communications. Whether you are an individual receiving legal counsel, a client for our business-related services, or simply someone visiting our website, we want you to be informed regarding your personal information rights, our responsibilities, and the clear practices we have in place to protect your information. By using our services or accessing our website, you agree and consent to the practices described in this privacy policy.

About Us

The Noubs is a full service online law firm with national and global reach that is located at 1000 Galleria Blvd Ste 58, Sacramento, CA 95670 United States. We are a multidiscipline firm with lawyers operating in the US and the world at large in our representation of clients. We are committed to the fundamental tenets of justice, equality, and trust. With deep legal expertise, a mindset towards constant improvement, and an agile service model, we offer cutting-edge solutions tailored to our clients’ needs. Our privacy practices reflect a commitment to integrity, professionalism, and client-centered service.

This Privacy Policy Applies To

This Privacy Policy regulates all matters related to the handling of personal information at The Noubs, including any personal information collected via our website (https://thenoubs.com/) as well as consultations booked with us through WhatsApp or Telegram, telephone or mail, mobile applications, and portals or websites, as well as other means or portals used in the provision of services and which expressly refer to this privacy policy. The policy lays down our commitment to protect any data and information of the persons and/or entities with whom we interact, in their capacity as clients, prospective clients and users of our digital channels, as well as partners of our business. This policy does not regulate use of third party websites, services, etc., which may be reached directly from our website; you should consult the privacy policies established by those third parties.

What Personal Information Do We Collect

We process a variety of personal information to provide our services effectively and safely to you. In particular, the types of personal information we may collect include:

Identity and Contact Information: Includes name, address, email address, telephone numbers, date of birth, nationality, and identification (e.g., passport, driver’s license) and professional or business related information.
Case Data: Information about your legal matters, such as case related documents, supporting evidence submitted, history of your cases with us, and case related communications.
Communication Data: Records of your communications with us via email, telephone, teleconference, WhatsApp, Telegram or other messaging services.
Website Usage Data: Information about your use of our website, such as IP address, browser type, browser version, geographic region, referral web sites addresses, pages on the site you view while visiting it, time spent on those pages and other web log data.
Payment and Billing Data: Records of transactions made through our website, method of payment used, credit card or other account billing information and other related financial data (but only when processing payments).
Technical Data: Login data (including identifiers), cookies data, analytics data, IP addresses and information collected through other technologies.

We collect personal information from you directly, through the use of our services and website(s), and where appropriate, from publicly available sources or third party sources to the extent permitted by applicable law.

How We Use your Personal Information

The Noubs will use your personal data only for lawful and legitimate purposes which include but are not limited to the following:

Delivering Legal Services: To provide you with expert legal advice, to represent you in any legal proceedings and to progress your case efficiently.
Managing Our Relationship: To set up, maintain and administer our relationship with you, schedule meetings, respond to your enquiries and keep records.
Communicating With You: To contact you regarding your case, legal matters, services we offer or notices.
Legal And Regulatory Obligations: To comply with our obligations under applicable law, court order or other applicable regulatory requirements including but not limited to anti-money laundering and professional ethical rules.
Improving Our Legal Services: To research usage trends, monitor and assess client satisfaction and improve the quality and efficiency of the legal services we provide.
Security And Fraud Prevention: To detect, investigate and prevent unauthorised access, fraud or other illegal activities.
Marketing And Information: With your consent, to send you information about new services offered, changes in legal matters, events, newsletters etc. that may be of interest to you.

We do not process your personal data for purposes incompatible with this policy.

Our Legal Basis to Process Personal Data

Depending on your location and the law applicable to you, The Noubs shall process your personal data on the basis of one or more of:

Contractual necessity: Where processing is necessary for the purposes of performing our obligations to you as our client or taking steps at your request prior to entering into a contract.
Legal & Regulatory Requirements: To comply with our legal, regulatory and professional duties.
Legitimate interests: The purposes of which include, but are not limited to the development and/or improvement of our services, the management of client relationships and the safeguarding of the security and integrity of our systems and operations, in each case where such interests are not outweighed by your privacy rights.
Consent: Where you have given explicit consent for us to process your personal data, for example by subscribing to newsletters or accepting certain marketing communications. You can withdraw your consent at any time by contacting us by e-mail at [email protected].

You may use this contact if you would like to raise any queries regarding the grounds on which we process your personal data.

How We Collect Personal Information

We may obtain personal information in various ways to ensure its accuracy, relevance, and completeness.

Directly from you: This includes instances when you complete forms on our website, book a consultation via WhatsApp or Telegram, send us emails, or contact our office by calling (279) 812-9632. More generally, this encompasses any information you provide us in different formats related to your matter during your interactions with The Noubs.
Through automated means or cookies: When you visit our website, we utilize cookies and similar technologies to gather technical and analytical data.
From third parties: In accordance with applicable laws and regulations, we may receive data about you from other individuals involved in your matter, public records, governmental authorities, or our business partners.

Cookies and Other Tracking Technology

To improve your online experience and to deliver services securely and efficiently, The Noubs uses cookies & tracking technologies. These may include:

Necessary Cookies: Needed for the website to function as intended, and to implement basic functions such as secure log-in and session management.
Analytical Cookies: Help us understand how visitors to the website use it, so that we can help make navigation, content and the overall experience as effective and user-friendly as possible.
Functional Cookies: Remember settings & choices so that we can provide a more personalized service to you.
Third Party Cookies: Some content or applications on our site are provided by a third party not related to The Noubs (these include third party legal tools, payment processing services, etc.) These third parties may set their own cookies.

You can control or disable cookies via your browser settings but disabling certain cookies is likely to impact the functionality of the website. For more details, please see our Cookie Policy.

How We Safeguard your Information

The security of your personal information is a matter of priority for The Noubs. We use appropriate technical and organizational measures to safeguard against the unauthorized access, destruction, loss, misuse or disclosure of information. This includes:

Data encryption: All data held by The Noubs is encrypted either in transit or at rest using industry standards.
Infrastructure safeguards: The servers and IT systems we use are protected by firewalls, regular security updates and patches, and restricted access controls.
Employee practices: Our employees have been trained in respect of data protection, confidentiality obligations and best practices in cyber security.
Access permissions: Personal information can only be accessed by authorized employees who need such information for legitimate purposes.
Regular review: We regularly monitor and review our security safeguards to respond to changing needs or threats and changes in legal requirements.

While our systems have security measures, no method of transmission over the Internet, or method of electronic storage, is 100% secure. If you believe that any unauthorized person has gained access to your information or you suspect a personal data breach, you should contact us at [email protected] or (279) 812-9632.

How Long We Retain Your Personal Data

We will keep personal data only for as long as is necessary to provide you with our services or to meet legal, regulatory or professional requirements. The length of time we might retain data is affected by:

The specific reason we are providing you with legal services.
Statutory and regulatory requirements (for example, anti-money laundering or the tax regime).
Limitation periods for legal claims.
Our own legitimate business requirements (for example, if we need to maintain an ongoing business relationship with you).

After the retention period has expired, we delete or anonymise your data securely. If you would like to know about a specific retention period related to your matter, please get in touch with us at [email protected].

How We Disclose Your Information

In The Noubs, we take your information seriously. We only disclose your information in the following scenarios:

With Your Consent: From time to time, we may otherwise disclose information to third parties with your explicit consent.
With Law Firms and Other Professionals: Co-counsel, expert witnesses, consultants, or other third-party professionals may have access to your information. These professionals are under confidentiality and data protection obligations.
With Third Party Service Providers: We partner with secure third party service providers to deliver IT, payment processing services, or data storage or communication services to us. These third parties have contractual obligations to protect your information and only use it in connection with the provision of services to us and in accordance with our instructions.
In Connection with Legal Obligations: We will release information if we are required by law, regulation, court order, or government request.
In Connection with Business Transfers: In the unlikely event of a corporate sale, merger, or other transfer of control or restructuring, your information may be transferred subject to appropriate safeguards.

We never sell personal information to third parties for advertising or other commercial purposes.

Transborder Data Processing

Our clients operate globally with an international focus and, therefore, your personal information may be transferred to, stored or processed outside the country where you are based. This may include the United States. When we make such an international data transfer:

We ensure that suitable safeguards are in place, for example standard contractual clauses, data processing agreements or we rely on adequacy decisions by regulatory authorities.
We implement measures to ensure that your rights and protections travel with the data, as required under applicable data-protection law.

If you would like further information on the safeguards used for international data transfers, please contact us at [email protected].

Your Rights Regarding Personal Information

Depending on your jurisdiction, and applicable laws (e.g., the General Data Protection Regulation (GDPR) in Europe, or the California Consumer Privacy Act (CCPA) in the U.S.A.) you may have certain rights in relation to your personal data as follows:

Access: The right to ask for a copy of your personal data that we hold.
Correction: The right to request correction (“data rectification”) if the data held is inaccurate or incomplete.
Deletion: The right to ask us to delete your personal data. This right is subject to professional or statutory legal obligations.
Restriction: The right to ask us to restrict (i.e. keep but not use) the processing of your personal data.
Portability: The right to receive your personal data held by us or to have it forwarded to another controller in a structured, commonly used and machine-readable format.
Objection: The right to object to certain types of processing, including marketing activities.
Withdrawal of Consent: In the case where a right exists to process personal data on the basis of consent, the right to withdraw that consent at any time.

Children’s Information

The Noubs does not knowingly collect or process personal information from children under 18 without the consent of a parent or legal guardian. If you are a parent or legal guardian and you have become aware that your child has provided us with personal information without your consent, please contact us at [email protected] so that we may take reasonable steps to address such collection, use, and/or disclosure of your child’s information as well as to remove that information where possible in accordance with applicable law.

Confidentiality and Privilege

The Noubs is a law practice and is subject to strict rules of professional obligations of confidentiality and attorney-client privilege. All communications and information we share in the course of a lawyer/client relationship are governed by these guidelines. We do all that we can to protect your interest in confidentiality and only share confidential information to the extent necessary to perform legal functions or as otherwise allowed or required by law.

Third-Party Links and Information

Our site and materials may contain links to websites, legal research or other services maintained by third parties for your convenience and reference. These third parties are not affiliated with The Noubs and are not governed by our policies, procedures or privacy statements. The Noubs exercises no control over, makes no representations regarding the effectiveness or accuracy of, and ultimately is not responsible for the content, security or privacy practices of third party sites and services. Our recommendation is to always review the privacy policy of any third party services you provide your personal information.

Advertising and Marketing Communications

With your consent, The Noubs may use your contact information to send newsletters, legal alerts, invitations to events or other information regarding our services that may be of interest to you. You may opt-out of marketing communications at any time by clicking on the “unsubscribe” link in the emails we send or by contacting us at [email protected]. Opting-out of marketing communications will not affect your receipt of certain service-related communications we send.

Updating or Correcting Your Information

We try to keep our files current and accurate. However, if your personally identifiable information changes, or you believe that any information we have is inaccurate or incomplete, please contact us at [email protected] or via telephone at (279) 812-9632. We will take reasonable steps to update or correct personally identifiable information (PII) as appropriate.

Data Protection Officer and Privacy Contacts

The Noubs has designated an individual DPO for our company, who is responsible for addressing any queries you may have regarding this Privacy Policy or your personal information. If you have any questions, comments or requests in relation to an individual’s personal data handled by The Noubs, please contact our Data Protection Officer using the details below:

Data Protection Officer
The Noubs
1000 Galleria Blvd Ste 58
Sacramento, CA 95670
United States
Email: [email protected]
Phone: (279) 812 9632

We will respond to all requests within the required time frame and with a co-operative and transparent approach.

Handling of a Privacy Breach

No matter how hard we try, we may experience a data breach. Should we suddenly experience a data breach that involves your personal information, The Noubs will:

Immediately investigate the extent and impact of the breach.
Notify individuals and required institutions as prescribed by law.
Implement measures to contain the breach and stop further access.
Fully cooperate with agency regulators, and law enforcement, as needed.
Provide customers with measures and advice for securing their information.

If you suspect a breach, please call us immediately at [email protected] or (279) 812-9632.

Data Security Technology and Practices

In order to comply with client privacy obligations, The Noubs deploys market-leading security technologies in combination with business best practices that include, but are not limited to:

Multi-factor authentication for user and staff access on all sensitive systems.
Regular penetration tests and vulnerability scans by independent security experts.
Cloud-based infrastructure with geographically segregated data centers.
Segregation of client work product files and minimal data retention policies to limit exposure.
Site-wide business continuity and disaster recovery plans.

We also keep abreast of industry trends and compliance changes to improve our risk profile.

Our Privacy by Design Commitments

From concept stages in developing new services, products or processes, The Noubs applies a ‘privacy by design’ philosophy, meaning that:

Privacy principles become embedded in all aspects of service delivery and technology development
Privacy impact assessments are undertaken as part of every new project or change to processing activity
Data collection and retention is minimised to that which is strictly necessary
Communication is undertaken with our data protection specialists to ensure ongoing compliance with changing law

Our proactive attitude to your privacy means your interests are protected at every level.

Processing Data for International Customers

Being an internationally active law firm, The Noubs processes data for clients in many jurisdictions. We are well versed with the requirements of the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and any other applicable framework. For any clients outside the United States:

We communicate transparently when it comes to our cross-border data transfers;
We enter into appropriate data protection contractual arrangements in order to protect your data;
We inform you about your rights and possible avenues of redress;

No matter where you are located, The Noubs takes data protection seriously.

Automated Individual Decision-Making, Including Profiling

The Noubs does not do automated decision-making or profiling with legal or similarly significant effects on clients. Legal advice, assessment of specific cases and service provision is work carried out by a qualified person making an independent legal judgment. If in the future any tools are adopted to support our legal services we will prominently give notice and ensure appropriate safeguards and human oversight are in place.

Handling Information that is Sensitive

Some areas of the law require us to obtain from you and process certain sensitive personal data relating to health, criminal records, or financial circumstances. This information will be processed with enhanced security, strict access controls, and in accordance with the appropriate laws. Such sensitive data will only be used for necessary legal purposes and will never be disclosed except as you have specifically consented to or as otherwise required by law.

Testimonials and Case Studies

From time to time, The Noubs may publish anonymized client testimonials or case studies, with the express or implied consent of the clients, in order to demonstrate our knowledge, skill, solutions, and results. We will clearly inform a client or potential client when we are seeking use of the client’s identifying information in testimonials and case studies prior to publication. You can withdraw the authorization to use your testimonial or case study at any time by contacting us at [email protected].

Changes to This Privacy Policy

The law and technology evolve over time and so do our privacy practices. The Noubs may, at any point in time, update this Privacy Policy in order to comply with the changes in the law, our best practices, or services that we offer. Substantial changes will be addressed on our website and, if necessary, communicated directly to affected clients. We ask that you periodically check this policy to ensure you are familiar with how we handle your information. If you continue to use our services after changes to this policy have been made, then you have accepted this Privacy Policy.

How to Complain

If you have concerns about the manner in which we handle your personal information please first reach out to us at [email protected], or (279) 812-9632 so that we may try to fix the issue to your satisfaction. You also may have a right to complain to your local data protection regulator or supervisory authority. We would like the opportunity to work with you and win back your trust.

Your Responsible Use of our Services

The Noubs does everything within our means to secure your information. However, you also have a responsibility for protecting your own privacy:

By having strong and unique passwords to any web-based accounts or client portals
By alerting us if you notice anything unusual with your account or if you no longer have access to your online communication devices
By not transmitting confidential or sensitive information over unsecured channels or through applications that aren’t approved by The Noubs

Contacting The Noubs for Privacy Matters

Here’s how to contact us if you have any questions, requests, needs, or concerns regarding this Privacy Policy or our practices regarding the processing of your personal data:

Email: [email protected]
Phone: (279) 812-9632
Address: 1000 Galleria Blvd Ste 58 Sacramento CA 95670 United States

If you would prefer, you also have the option to book a consulting meeting directly within WhatsApp or Telegram for immediate assistance.
Here at The Noubs department, we are committed to fulfilling your privacy needs effectively, thoroughly, in a swift and agile manner, and with professionalism.

Conclusion: Our Promise to Respect Your Privacy

At The Noubs we believe that privacy not only is required of us by the law, but is also a matter of professional ethics, client trust, and high-quality service. We are well aware that legal matters are intensely personal endeavors involving the utmost degree of confidentiality. Our practices are regularly updated to ensure your information is safeguarded, your rights are upheld, and your relationship with us is governed by transparency, integrity, and professionalism. Thank you for trusting The Noubs. Should you have questions regarding our Privacy Policy or your data you may contact us at [email protected] or (279) 812-9632 or request an expert consultation online.